Important Questions to Ask Your HVAC Contractor

Person holding a card saying "ask questions" for Moncrief Heating and Air Conditioning

To Install a new HVAC system or upgrade an existing one, it is important to hire an HVAC contractor to complete the work. However, choosing the right contractor may seem like a difficult task. Read the list of questions to ask an HVAC contractor to make your decision a little bit easier.

Critical Questions to Ask a Potential HVAC Contractor

Where can I find your reviews?

Today, the top-quality companies in any industry will have a strong presence online, this also applies to HVAC companies. Contractors will usually direct a customer to their website for reviews and this is a good place to start. However, it is also important to perform a search on a search engine such as Google to read additional reviews that have not been screened by the contractor. Specifically, look for reviews that indicate that the contractor worked to save the customer resources such as time or money.

What services do you offer?

The basic services including installation, repair, and maintenance are offered by the majority of HVAC contractors. Some contractors are more specialized and offer services beyond the basic scope including commercial HVAC or indoor air quality evaluations for example. Evaluate your needs and look for a contractor that offers the specialized services you require.

For tips on choosing the Right Commercial HVAC Contractor, click here.

Are your technicians certified?

It is important to have an expert working on your HVAC system. Certifications are proof of specialized training for the tasks that will be performed by the contractor and their technicians.

How many years have you been in business?

While certifications are proof of specialized training, nothing replaces experience. A contractor with years or even decades of experience will be able to make the best decisions for the project at hand no matter the level of complexity.

What maintenance programs do you offer? Is there a particular one you recommend?

Once the HVAC system is installed, it will require maintenance. Just like HVAC system setups vary from home to home, the level of maintenance required will also vary. The best way to save on maintenance costs and keep your system in its best shape is to sign up for a maintenance program that meets your needs.

Will I need to change my home’s set up to fit the new HVAC system?

When installing a new HVAC system, it is ideal to keep the current home’s setup if possible. Working with the existing duct system will save money. However, this will only work if the current setup is compatible with the new unit. Ask your HVAC contractor to evaluate the duct system for specifications and conditions.

What are the options you offer for HVAC systems?

The best HVAC contractors will follow industry trends and stay up to date with the emerging HVAC technologies. A good contractor should be able to advise you on upgrading to a more efficient system that will lead to lower utility costs and a longer life for your new and improved HVAC unit.

Now you know the right heating and cooling questions to ask your potential HVAC contractor. If you are searching for HVAC contractors in Atlanta, click here.