For 125 years, Moncrief has been the partner of choice for heating and cooling in the greater Atlanta area — and as your indoor air comfort partners, we don’t take over a century of trust for granted. We specialize in full-service HVAC installation, repair, and maintenance by creating custom solutions that match the comfort, health, and budgetary needs of every home and business.
Easy Scheduling, Smooth Appointments: That’s the Moncrief Way
Step 1: Schedule
Making an appointment with Moncrief is more convenient than ever—just use our online scheduler to tell us what kind of service you’re looking for, and we’ll match you with the technician or engineer whose training, equipment, and expertise are best suited to your home or business’s unique HVAC needs.
Step 2: Appointment
After booking, you’ll receive an email and text confirmation. On the day of your appointment we send a text message with a contact photo and real-time map of our arrival. At your appointment, our technician or engineer will diagnose your HVAC system and provide recommendations and costs for repairs, service, or replacement as requested. We use drop cloths and booties to ensure we leave your home or business exactly as we found it.
Step 3: Follow-Up
After your appointment, we’ll reach out to make sure you’re happy with the service you received. If you’re not—or if there’s anything more that you need from us—let us know and contact us, then we will make it right.
The Moncrief Way
Licensed & Insured
A well-maintained HVAC system is an important investment in your home or business. But often, most of us don’t think about our heating and cooling systems until something goes wrong. When you insure your system through our Total Comfort Service Plan, we’ll schedule twice-yearly maintenance so you don’t have to. Plus, if your system experiences a problem, we guarantee same-day service—with free parts and labor included in the cost of maintenance.
Ready to get in touch?
Make an appointment online now, and we’ll schedule a technician to meet your needs.
Frequently Asked Questions
What Brands Do We Service?
We are a Carrier Factory Authorized dealer, which means we undergo rigorous training to become experts in Carrier equipment. We officially recommend people who are looking for air conditioner installation choose a high-efficiency Carrier model. We also service well-known brands such as Rheem, Trane, Kenmore, and other common HVAC equipment brands.
What Does Our Diagnostic Charge Include?
To figure out the source of your problem, we run a series of diagnostic tests on your HVAC system. This requires a trained technician to run multiple tests to see what the issue truly is. The amount of time it takes depends on the true nature of the problem. Since this requires labor and tools, we have to charge for this service. Our diagnostic charges are not waived when we do repairs.
Can You Provide Exact Appointment Times?
We provide three-hour windows for appointment visits due to two factors. First, we want to give you flexibility, so that you can choose an approximate time to be ready for us. Plus, some visits may take longer and we need to account for extra time we spend with your equipment. Second, we need to manage our schedule and be available for all of our customers. By leaving room for flexibility in scheduling, we can better serve all our customers.
Does Moncrief Do Plumbing Work?
Yes! We have trained and certified plumbers on staff who can provide both gas and electric water heater installation and repair. We install and service both traditional and tankless water heaters.
What Type Of Filter Should I Use?
The most important thing is making sure your filter is designed for your system. Check your manufacturer’s guide or your owner’s manual for your HVAC system or furnace and see what kind of filter you should use. However, we generally recommend using a 1” fiberglass filter.