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MEET OUR TEAM


We’re proud to have the best and brightest people working at Moncrief. They all share a strong commitment to our customers, as well as to each other.

Tom Mutz - Vice President of Customer Service

Tom Mutz

Vice President of Customer Service

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Tom Mutz

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Vice President of Customer Service Since 2001

Tom was born and raised in Atlanta and is part of the fifth generation of his family to work in HVAC. He is a graduate of Woodward Academy and the University of Tennessee at Chattanooga where he played football. Eager to join the family business from a young age, Tom started working summers at Moncrief helping installs and delivering materials to jobs. Following graduation, he started in the Customer Service department and has been in a leadership role since 2005, managing the customer service staff and the service technician departments. Tom enjoys spending his free time with his wife and two children and traveling.

Rhonda Disharoon-Martinez - Sales & Installation Manager

Rhonda Disharoon-Martinez

Sales & Installation Manager

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Rhonda Disharoon-Martinez

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Sales & Installation Manager Since 2005

Rhonda Disharoon-Martinez manages our Installation and Sales Departments. Since joining her father and brother at Moncrief she has worked in nearly every department. Rhonda’s knowledge of the business and organizational skills make her an essential part of Moncrief’s management team. In her spare time, you can find her on the ballfields watching her boys play sports or hanging out with her family.

Lauren C. - Accounting

Lauren C.

Accounting

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Lauren C.

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Accounting Since 2009

Lauren enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Amy McGraw-Davids - Customer Service Manager

Amy McGraw-Davids

Customer Service Manager

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Amy McGraw-Davids

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Customer Service Manager Since 2011

Amy enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Kim E. - Accounting & Human Resources

Kim E.

Accounting & Human Resources

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Kim E.

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Accounting & Human Resources Since 2001

Kim enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customers' long-term comfort strategy.

Laura G. - Customer Service

Laura G.

Customer Service

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Laura G.

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Customer Service Since 2011

Laura enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer's long-term comfort strategy.

CERTIFICATIONS: Spanish

Alex H. - Customer Service

Alex H.

Customer Service

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Alex H.

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Customer Service Since 2015

Alex enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer's long-term comfort strategy.

Kori R. - Customer Service

Kori R.

Customer Service

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Kori R.

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Customer Service Since 2014

Kori enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Dustin T. - Accounting

Dustin T.

Accounting

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Dustin T.

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Accounting Since 2015

Dustin enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Nicole W. - Installation Customer Service

Nicole W.

Installation Customer Service

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Nicole W.

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Installation Customer Service Since 2015

Nicole enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Heather W. - Service Plan Manager

Heather W.

Service Plan Manager

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Heather W.

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Service Plan Manager Since 2009

Heather enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

Yosi B. - Customer Service

Yosi B.

Customer Service

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Yosi B.

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Customer Service Since 2017

Yosi joined Moncrief in 2017 and is one of several employees "keeping it in the family" - her husband is a service technician! She loves helping customers find solutions to their comfort needs and emergencies. When she is not at work she is wrangling 4 young boys and crafting.

CERTIFICATIONS: Bilingual - Spanish

Bridget H. - Customer Service

Bridget H.

Customer Service

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Bridget H.

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Customer Service Since 2016

Bridget enjoys helping customers and being a member of the larger Moncrief team that provides the exceptional service critical to our customer’s long-term comfort strategy.

CERTIFICATIONS: Bilingual - Spanish


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Turning houses into comfortable homes since 1898.

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