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MEET OUR TEAM


We’re proud to have the best and brightest people working at Moncrief. They all share a strong commitment to our customers, as well as to each other.

Frank Mutz

President & CEO

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Frank Mutz

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President & CEO Since 1973

Frank Mutz is chairman of the board, president, chief executive officer and controlling stockholder of Moncrief Heating and Air Conditioning, Inc. The Moncrief era personified by Frank is known by customers, employees, vendors and licensees for quality work, integrity, reliability, dedication and loyalty. For Frank, success is all about relationships. The key people who helped build Moncrief’s modern era share those values and pass them on to all who come in contact with the company. The employees who made a career with the company adopted the Moncrief way of doing business as their own and helped build a business of which everyone associated can be proud. Frank was raised in Indianapolis and Chicago. He graduated from New Trier High School in Winnetka, Illinois, in 1967, from Bowling Green State University in 1971, and was honorably discharged from the U.S. Army as a first lieutenant in 1973.

CERTIFICATIONS: State of Georgia Unrestricted Licenses: Conditioned Air, Master Electrician, Master Plumber

Ken Briggs

Vice President of Installation

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Ken Briggs

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Vice President of Installation Since 1974

Ken responded to a help wanted ad for a customer service job at Moncrief in 1974 and was hired on the spot. On his first day at work he began his training for customer service, but by the afternoon, he was out in the field helping with installations. With that willing and able spirit, Ken has proven to be a very talented installation craftsman. He always can figure out how to professionally install any job that comes our way. Ken moved into a management position early on at Moncrief where he hires, trains, and supervises installers while making sure all jobs exceed customer expectations. If there is a problem with a Moncrief installation, Ken is the go to person to make sure all issues are resolved. Ken is always there in our time of need—7 days a week. He certainly continues to make an indelible mark on Moncrief and our legacy.

CERTIFICATIONS: State of Georgia: Conditioned Air, Class II Boiler, NATE, and BDI Analysis

Wayne Disharoon

Lead Service Manager

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Wayne Disharoon

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Lead Service Manager Since 1971

Wayne hails from Atlanta and served in the U.S. Navy. Incredibly Wayne has been with Moncrief for over 45 years — almost half a century. It is impossible to imagine Moncrief without him. Wayne has always put the customer first and Moncrief's profit second — and that's the way it should be. Wayne is and always has been the de facto leader of the outside service department. All the other technicians look up to Wayne with respect boarding on reverence. When training other technicians, Wayne's style is to let the trainee believe that they found the problem and figured out the solution all by themselves and not through Wayne's subtle and, if necessary, not-so-subtle hints. Moncrief has not, will not and cannot advertise a low "get-in-the-door" price like many of our competitors both because Moncrief's DNA isn't configured that way and because Wayne simply refuses to pile on and add on all the unnecessary and over-priced extras to the advertised low-ball price — all to the disadvantage of the customer. If Wayne refuses to peddle the "extras", not one single other technician would either. Moncrief has always and will always advertise the full end price — without any bait and switch in the mix. Importantly, Wayne has always looked after and represented the interests of the other Moncrief technicians when meeting with senior management. If Wayne says no to a proposed Moncrief policy, then it’s no — end of discussion. Wayne makes himself available on his phone 24-7 to all our technicians. For years Wayne has been the last to go home in the evening and only leaves work when all technicians have finished or nearly wrapped up the last job.

CERTIFICATIONS: State of Georgia Unrestricted Conditioned Air License, NATE, and EPA Certified

David Gray

CFO

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David Gray

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CFO Since 2001

An Atlanta native, David worked his way through school in various roles including co-op accounting positions with then Bellsouth Cellular. He earned a BBA in Accounting at Kennesaw State University and passed the CPA exam immediately thereafter. David spent time in the engineering and accounting departments of a global networking services division of British Telecom then worked his way up to the Controller position of an Atlanta-based insurance services company before joining Moncrief as its Controller in 2001. As CFO, his areas of responsibility stretch beyond accounting to human resources, information technology and internal and external customer service. Away from Moncrief, David spends as much time as possible with his family and is an avid golfer and tennis player.

Phil Mutz

Director of Technical Service

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Phil Mutz

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Director of Technical Service Since 2003

Phil Mutz is from Atlanta, GA and is a graduate of Woodward Academy and received a B.S. from Colorado State University in Natural Resource Management and a Refrigeration Sciences Degree from Chattahoochee Technical College. Upon graduating college, Phil started at Moncrief as a Service Technician, training under veteran master technicians – learning the business from the ground up. He is now the Technical Service Manager and leads regular in-house technical training and assists service and installation technicians with troubleshooting. Phil is also involved with Moncrief business development, management, and marketing efforts. His educational background and personal philosophy has led Moncrief towards a greener future, seeking wholistic, whole-home solutions for our clients where comfort and efficiency compliment each other. In his free time, Phil is frequently out-and-about traveling, playing guitar, and living the Beltline lifestyle.

CERTIFICATIONS: State of Georgia Non-restricted Conditioned Air License, State of Georgia Master Plumber License, NCI Combustion Analyst, NCI Air Flow Analyst, LEED AP, Heat Exchanger Expert, LEED AP, NATE Certified.

Tom Mutz

Director of Customer Service

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Tom Mutz

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Director of Customer Service Since 2001

Tom was born and raised in Atlanta and is part of the fifth generation of his family to work in HVAC. He is a graduate of Woodward Academy and the University of Tennessee at Chattanooga where he played football. Eager to join the family business from a young age, Tom started working summers at Moncrief helping installs and delivering materials to jobs. Following graduation, he started in the Customer Service department and has been in a leadership role since 2005, managing the customer service staff and the service technician departments. Tom enjoys spending his free time with his wife and two children and traveling.

Greg Hicks

Lead Purchasing Manager

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Greg Hicks

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Lead Purchasing Manager Since 1981

Greg came to Moncrief in 1981 from Rich’s Department Store where he worked behind the scenes stocking inventory. At Moncrief, Greg began his career as an installer helper then moved on to be a lead installer. From there Greg moved inside to be the Service Parts Manager Extraordinaire. This is the position he holds to this day. Currently, his contributions to the company include: making sure service techs have the necessary tools and parts; managing company vehicle repairs and maintenance; operational supply requisitions; managing multiple Moncrief office locations; advising techs on repairs and job site reviews; and special operational and facility projects. Greg has a passion for old cars, especially Ford Mustangs. Greg is also a member of the Honda Goldwing Road Riders Association and actively participates as an organizer in their charity events including the Atlanta Ride for Kids which raises money for The Pediatric Brain Tumor Foundation.

CERTIFICATIONS: State of Georgia Licenses: Conditioned Air, Master Plumber

Rhonda Disharoon-Martinez

Sales & Installation Manager

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Rhonda Disharoon-Martinez

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Sales & Installation Manager Since 2005

Rhonda Disharoon-Martinez manages our Installation and Sales Departments. Since joining her father and brother at Moncrief she has worked in nearly every department. Rhonda’s knowledge of the business and organizational skills make her an essential part of Moncrief’s management team. In her spare time, you can find her on the ballfields watching her boys play sports or hanging out with her family.

Matt Wolski

Commercial HVAC Design Engineer

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Matt Wolski

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Commercial HVAC Design Engineer Since 2006

Matt Wolski is an Atlanta native, graduate of Woodward Academy and Ole Miss, where he studied broadcast journalism. After a turn at Coca-Cola as part of their fountain sales team in the Midwest, Matt decided to apply those skills to a company closer to home and joined the family business at Moncrief in 2006. Matt has made it his mission to develop Moncrief's commercial division and introduce business owners to the exceptional level of service and craftsmanship that our residential customers enjoy. In his free time, Matt loves to hunt, fish, golf, work on his jeep, watch any televised sport and spend time teaching all these things to his daughter and sometimes his wife.

CERTIFICATIONS: LEED AP, HERS Rater, BPI Analyst, ASCS Air systems cleaning specialist, NADCA Member


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