COMMITTED TO KEEPING OUR CUSTOMERS COMFORTABLE DURING THE COVID-19 PANDEMIC
For over 120 years, our goal has been to provide HVAC solutions that make homes and businesses more comfortable and with cleaner air. As an essential home service provider, Moncrief Heating & Air Conditioning has actively taken care of our customers throughout many periods of historic hardship – economic recessions, two world wars, domestic terrorism and other dangerous health epidemics. Today in the face of the COVID-19 pandemic our commitment is still the same.
What you should know…
YES. We are open regular business hours.
HVAC companies are considered an "essential business" allowed to operate by law according to the Executive Order issued by City of Atlanta Mayor on March 23, 2020 (see F-9). Until we are otherwise instructed by the state/federal government, we want to provide the community with as much support as possible to stay healthy and comfortable at home as the spring and summer cooling season rapidly approaches.
YES. We can service your property without having any physical contact with the individuals in the home. You can give our technician or customer service representative verbal approvals for estimates, invoices and payments and we can email/mail you the paperwork. Our work can be done with complete physical distance.
YES. Our technicians have been supplied with gloves, shoe covers and face masks. They also have recieved instruction on social-distancing and handwashing/sanitation.
NOW is the time for spring maintenance. Set your system up for success this spring and summer by taking advantage of our 40% off regular in-season pricing (exp. 5/31/20). With more people homebound it is now more critical than ever to have clean filters and your HVAC system online and working properly.
INDOOR AIR QUALITY (IAQ) is now more important than ever. Depending on your specific health and environmental needs a Moncrief engineer can recommend the right equipment for your system including HEPA filters, 4” high performing filters, dehumidifiers with fresh air intakes, humidifiers, etc. Currently, the easiest aftermarket accessory we offer is the NuCalgon iWave-R. This IAQ product can help protect you and your family from environmental hazards like chemicals, bacteria, mildew, viruses, volatile organic compounds (VOCs) and fine particulates, and require little maintenance. However, we want to be clear that NO PRODUCT has been certified to specifically kill COVID-19 or prevent contamination. iWave has tested effective against other similar virus strains with a 90-99% kill rate.
STILL have questions or any kind regarding our process and services during CONVID-19? Please contact our offices by phone or text at 404-350-2300 and ask to speak to a manager.