Our Leadership Team

Since 1973, Frank Mutz has been a defining presence at Moncrief Heating and Air Conditioning, leading the company as president for five decades. Under his leadership, Moncrief became known by customers, employees, vendors, and partners for quality work, integrity, reliability, dedication, and loyalty. For Frank, success has always been about relationships, and he instilled those values into the company’s culture. In 2023, Frank transitioned to the role of President Emeritus, continuing to provide support, guidance, and a steady influence as Moncrief moves forward in partnership with Ace Hardware Home Services. His legacy and vision remain central to the company’s identity, ensuring the Moncrief way of doing business continues for generations to come.

Frank was raised in Indianapolis and Chicago. He graduated from New Trier High School in Winnetka, Illinois, in 1967, from Bowling Green State University in 1971, and was honorably discharged from the U.S. Army as a first lieutenant in 1973 before partnering with his father, Tom Mutz I, as the president of Moncrief.

CERTIFICATIONS: State of Georgia Unrestricted Licenses: Conditioned Air, Master Electrician, Master Plumber

Chris takes pride in providing customers with comfort in their homes by effectively addressing their HVAC issues. As the service manager at Moncrief, he plays a crucial role on the management team dedicated to delivering exceptional service that forms an integral part of our customers’ long-term comfort strategy. Chris’s commitment to customer satisfaction and expertise in HVAC solutions make him an invaluable asset to the Moncrief team.

CERTIFICATIONS: State of Georgia Non-restricted Conditioned Air License. Generac, NCI, NATE and EPA Certified.

As Sales & Installation Manager at Moncrief, Jerry brings strategic leadership and customer focus to every stage of the HVAC sales and installation process. Drawn to the HVAC industry by its evolving technology and the vital role of indoor air quality in overall well-being, Jerry now leads Moncrief’s sales and installation teams with a focus on delivering smart, efficient, whole-home comfort solutions. His approach combines technical knowledge, operational excellence, and a belief that strong relationships are key to long-term customer satisfaction.

Jerry holds a Bachelor of Science in Business from Florida State University and a Master of Science in Business Management from Southern New Hampshire University.

As Qualifying Agent and New Home Project Manager for Moncrief – Ace Hardware Home Services in the Southeast, Phil Mutz ensures compliance with all relevant local and state regulations and serves as a back-up license holder for many of our branches. He oversees quality assurance, making sure all work meets code and safety standards, and manages customer home projects with a focus on quality control for new home builds and renovations. Phil also designs heating and cooling systems for custom homes and renovation projects, tailoring each plan to the unique needs of the homeowner, builder, and architect while ensuring performance, efficiency, and code compliance.

An Atlanta native, Phil holds a B.S. in Natural Resource Management from Colorado State University and a Refrigeration Sciences Degree from Chattahoochee Technical College. He began his career as a Service Technician at Moncrief and worked his way into leadership roles, building expertise in operations, technician development, and whole-home comfort solutions.

CERTIFICATIONS: State of Georgia Non-restricted Conditioned Air License, State of Georgia Master Plumber License, NCI Combustion Analyst, NCI Air Flow Analyst, LEED AP, Heat Exchanger Expert, LEED AP, NATE Certified.

Amanda leads marketing and communications for Moncrief – Ace Hardware Home Services, bringing more than 20 years of experience in advertising, marketing, and public relations. She joined Moncrief in 2016, continuing a family legacy as a fifth-generation member involved in the HVAC industry. An Atlanta native, Amanda is a proud Woodward Academy graduate and holds a Bachelor of Arts in Communication from the University of Alabama.

Before joining Moncrief, Amanda managed national accounts for leading advertising agencies, overseeing campaigns for brands including Coca-Cola, Georgia-Pacific, and Rollins (Orkin). At Moncrief–Ace Hardware Home Services, she provides leadership and strategic direction for marketing, brand development, and customer communications, ensuring the company’s long-standing reputation is preserved while driving growth in alignment with future goals.

Sheree Wright serves as District Call Center Manager for Moncrief–Ace Hardware Home Services, leading the teams that form the first connection with our customers. With more than 30 years of customer service experience, including 23 years in leadership roles, she brings deep expertise, professionalism, and a relentless commitment to excellence.

A graduate of the University of Arkansas at Little Rock and a proud U.S. Army veteran, Sheree’s career has been defined by service, discipline, and a dedication to developing people. She is passionate about building strong, high-performing teams and creating processes that ensure every customer interaction is efficient, friendly, and solutions-focused. Her leadership sets the tone for delivering an exceptional customer experience at every touchpoint, reinforcing our reputation for trusted, helpful service.

Jonathan Carcamo serves as HVAC Service Manager for Moncrief–Ace Hardware Home Services, leading the service team with a focus on technical excellence, customer satisfaction, and operational efficiency. He began his career as an apprentice and worked his way up through the ranks, gaining hands-on experience that gives him a deep understanding of both the technical and customer service sides of the business.

Known for his positive attitude and problem-solving abilities, Johnathan is highly regarded by customers and technicians alike. His approachable leadership style and commitment to finding the right solutions ensure that every service call is handled with care, professionalism, and a focus on creating lasting comfort in our customers’ homes.

As Plumbing Manager for Moncrief – Ace Hardware Home Services, Justin Zalonis oversees all aspects of the plumbing operation, from daily workflows to long-term strategy. With a deep knowledge of state and local codes, he ensures every project meets the highest standards of safety, quality, and craftsmanship.

Justin’s career with the company began as an apprentice. Through hard work, skill, and leadership, he quickly advanced to service technician and into management, earning the respect of both customers and colleagues. Today, his number one priority is delivering exceptional service and tailored solutions that meet the unique needs of each customer while supporting and developing the team that makes it possible.

As Warehouse Manager, Daniel Mejia, Jr. oversees warehouse operations and inventory across all branches, ensuring trucks and warehouses are fully stocked for heating, cooling, and plumbing jobs. His focus is on eliminating downtime and streamlining operations so technicians have exactly what they need, exactly when they need it.

With nearly a decade of HVAC industry experience since starting in 2015, Daniel brings hands-on field knowledge and a strategic approach to warehouse leadership. He holds a Bachelor’s degree in Psychology from Georgia State University, which informs his people-first leadership and team development. Daniel is passionate about supporting employees and customers, and he takes pride in building systems that keep operations running smoothly.